Return & Replacement Policy
Your satisfaction is our priority
We do not accept returns, as our products are paper-based items.
Replacements are offered only in case of damage, provided a genuine and unedited opening video is shared as proof.
There will be no cash refunds under any circumstances — only replacement will be provided.
To be eligible for a replacement, the issue must be reported within 2 days of receiving the product, along with the opening video.
Replacement Window
2 days from delivery date
Replacement Conditions
Genuine and unedited opening video required as proof
Only eligible for damage, not for satisfaction returns
Must be reported within 2 days of receiving the product
No cash refunds will be provided
How to start Replacement
Report the issue within 2 days of receiving your product
Contact us via email with your order number and opening video
Our team will review the video and approve the replacement
Replacement will be shipped within 5-7 business days of approval
Need Help?
Have questions about returns or exchanges? Our customer service team is here to help.
Contact Support